Frequently Asked Questions

What is the difference between a cane and a walking stick?
A cane is designed to support body weight, a walking stick—not necessarily.

 

How do I measure a cane to fit me?
Stand erect on a flat surface in shoes you normally wear. Put the handle of the cane on the floor and leaning it against your arm, mark the cane at the level of your wrist bone — that knobby bone on the outside of your wrist. Cut the stick at that point. Most important is your comfort and good alignment of your shoulder and arm. If your arm gets tired, or your shoulder rises as you walk, your cane is probably too tall and you may need to cut it again. Be sure to cut no more than 1/4” at a time. Do not try to measure by yourself—you need another person to measure accurately. If you cannot cut the cane yourself, a building handyman, or someone at a hardware or home store might be willing to help.

 

Are your canes or crutches heavier than the medical supply types made of aluminum or fiberglass?
Generally our products are of equal weight or are lighter, and are definitely much more attractive!

 

What sort of delivery time can I expect?
You should allow about four weeks, but often the time is less than that. “Rush” orders are an extra $20.00 plus special shipping costs that may apply. Call for all “Rush” orders.

 

How do you finish your products?
We use Danish oil exclusively. This finish softens the wood colors and highlights the grain of each piece. Danish oil seals from the inside out, and can be reapplied for lasting beauty. For continued care we also use Howard’s Feed n’Wax now available for purchase.

 

What is the right way to walk with a cane?
A cane is usually held in the hand opposite to the side needing support, but most important is your comfort and good alignment of your arm and shoulder.

 

What is your policy on broken pieces?
All wood has inherent weaknesses that may not be apparent and the potential to break if stressed in certain ways. Our policy is to guarantee all of our products for one full year. If a stick breaks during normal use because of a defect in workmanship or material, we will repair it or replace it free of charge. The customer is responsible for shipping charges. Always call BEFORE returning the piece. (207) 773-1902

 

Do you repair antique canes or those with brass handles?
We do operate a small cane “hospital,” and depending on the circumstances, we may be able to repair your cane.

Do you stock metal handles or knobs?

We do not stock these items, but they may be available through specialty catalogs and added to one of our cane shafts.
Do you make brandy flask, collapsible seat, saber or knife canes?
No.
Do you carve animal heads or do other carving on sticks?
I limit this type of work. You may see some examples in our Gallery, but we do need to discuss all specialty requests.